Marlin firmware install error

Hi Guys

When i try to install v1 engineering marlin firmware, i get this error

 

Arduino: 1.8.9 (Windows 10), Board: “Arduino/Genuino Mega or Mega 2560, ATmega2560 (Mega 2560)”

Sketch uses 112838 bytes (44%) of program storage space. Maximum is 253952 bytes.
Global variables use 4713 bytes (57%) of dynamic memory, leaving 3479 bytes for local variables. Maximum is 8192 bytes.
avrdude: stk500v2_ReceiveMessage(): timeout
avrdude: stk500v2_ReceiveMessage(): timeout
avrdude: stk500v2_ReceiveMessage(): timeout
avrdude: stk500v2_ReceiveMessage(): timeout
avrdude: stk500v2_ReceiveMessage(): timeout
avrdude: stk500v2_ReceiveMessage(): timeout
avrdude: stk500v2_getsync(): timeout communicating with programmer
An error occurred while uploading the sketch

This report would have more information with
“Show verbose output during compilation”
option enabled in File -> Preferences.

If you have another program connected to the board you have to disconnect it first. Either that, or you haven’t got the right COM port selected.

Other failures are possible but those are the most likely.

If it’s a rambo or mini rambo, then you also need to hook up the 12V.

That error isn’t with the code, it can’t talk to the board.